Objective:
To facilitate business stakeholders to articulate their processes, data and business requirements in relation to resolving personal data requirements in line with GDPR and producing a single source of truth.
To help develop solutions with relevant technology and business benefit to satisfy business requirements.
Responsibilities:
Assist Data and Solution Architects with documenting the data, system and process flows for personal data and documenting the proposed solution both technically, with process and with roles and responsibilities.
Investigate operational needs, problems and opportunities; contribute to the (and where necessary provide evidence for challenge) recommendation of improvements in automated and non-automated components of new or changed processes and organisation capabilities.
Assist in defining acceptance tests for these recommendations.
Use established techniques to identify current problems and elicit, specify and document business functional, data and non-functional requirements for simple subject areas with clearly-defined boundaries.
Model and enhance business process diagrams and other related models to capture business operations change requirements within defined opportunities or projects, modelling both current and future state, typically using a business process modelling tool.
Assist in more complex requirements activities for establishing agreed baselines for change and managing the assessment and application of requested changes to those requirements.
Understand the broader strategic context and demonstrate the link between the strategy, benefits, requirements and processes. Determine and document the impact of people, process and technology changes for the business stakeholder.
Contribute to the definition of business cases with project team and business stakeholders, defining business outcomes, including current baseline and future target metrics, such as leading and lagging indicators, and linking to strategic key performance indicators (KPIs).
Communicate required business capabilities and outcomes effectively between business process areas and supporting departments (such as the IS function).
Contribute to and be a team member of feasibility studies. Execute tasks outlined in Project plans. Help plan and run workshops.
Work as a bid lead on Single source of person data, with supervision and advice from senior IS stakeholders. This is to make sure that requests are tracked and a decision reached to their outcome (go/no-go for delivery). This includes validating requirements, ensuring the appropriate IS stakeholders have been consulted in the development of a realistic cost, definition of activities, identification of resource timescale and solution for the delivery of agreed and prioritised RFCs.
Contribute to the maintenance and updates of user guides, training records and training catalogue.
Work with IS peers to promote new technology solutions to add value to business.
Conduct 1:1 meetings without supervision with system users and managers.
Ensure all meetings are correctly documented and maintain actions and decision logs
Help build strong working relationships with stakeholders across the entire organisation.
Key Skills Required:
- Understanding of and ability to create Data flow, Solution Design and Business Process documents.
- Possesses strong intellectual integrity. Critical thinking and problem solving. Intellectually inquisitive.
- Self-motivated and proactive.
- Able to think logically and objectively with the ability to 'think outside the box'
- Comfortable working under pressure and successfully engage in multiple initiatives simultaneously.
- Business process understanding
- Facilitation skills
- Planning and organisation skills
- Results driven with good time management
- Excellent written and verbal communication skills
- Good analytical skills with attention to detail
- Commitment and enthusiasm to drive through change
- Team player able to work within a multi-disciplinary team
- Confidence to challenge and be challenged in a fast-paced environment
- Able to take direction and work to achieve deadlines.
- Experienced with the Microsoft suite of applications
Required Experience:
- Preferred working knowledge of the outdoor leisure market, major business processes and key performance indicators.
- Preferred knowledge and experience in business analysis methods such as UML, IDEFO and BPMN such as Lean and Six Sigma, as well as more modern, agile methods.
- Knowledge of marketing, finance, accounting, valuation and metrics development; statistical analysis skills are a plus.
Please apply for further details on this opportunity to work with a fantastic team!