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Job Summary

  • Service Desk Analyst

  • Country: United Kingdom
  • Location: East Grinstead
  • Sector: Support
  • Salary: GBP £24k to £38k Negotiable
  • Job Type: Permanent
  • Technologies: Service Analyst ITIL Avaya Assyst WAN SAP Citrix windows 7 Office 2010 Office 2013 Active Directory Exchange 2010 Wireless Networking
  • Reference: ERC160209SSD13

Service Desk Analyst

Posted Tuesday, 09 February 2016

Endeavour Recruitment require a Service Desk Analyst for their busy client close to Gatwick Airport in the West Sussex area.   You would be trouble shooting and resolving hardware, software and networking issues either over the telephone or desk-side.

 

The successful candidate will be flexible by nature, enthusiastic and self-motivated.   You should have excellent problem solving skills, be a good team player, able to cope under pressure and have previous experience of working to strict SLA’s and both team/individual targets.

The salary range for this role is £24,000 to £38,000 very much dependent upon experience.   In addition to the competitive salary our client provides an excellent benefits package including bonus schemes, healthcare plus many more.   Our client welcomes all applications and will provide training for the right candidate if necessary.

Preferred Candidate Experience:

  •        ITIL Accreditation or working towards
  •        Windows 7
  •        MS Office 2010 / 2013
  •        1st or 2nd Line Support Experience
  •        Avaya/IPT
  •        Citrix
  •        Exchange 2010
  •        Desktop Rollouts
  •        Wireless Networking

If you don’t have all of the required experience, then please still apply as our client is keen to find the “right person” for the role regardless of experience.

Please answer the following questions in order to process your application.
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