IT Support Technician
Our client, arguably the largest Mobile Telecoms and Microchip provider on the planet has a need for an IT Support Technician to join the team in Stockholm, Sweden. This is a great opportunity to join a large Multi-National, to work in a new country and to really grow technically and professionally.
IT Support Technician
We are looking for a dynamic IT Support Technician with a “can do spirit” to deliver excellent results. We are offering a challenging, multi-national IT environment where the IT infrastructure and software is managed, manufactured and developed in-house. You will be working as a part of the North-East-European R&D IT group with possibilities to travel and support sites in other countries.
Key responsibilities
- User desktop/laptop, scanner, printer support, helps resolving problematic events.
- Desktop/laptop provision, prepare corporate standard OS/Software/Application and security settings before distributing to end users.
- User training on IT platforms/OA/Application/Services.
- Local IT server room, including local network infrastructure.
- Video and voice conference system, AV-equipment support.
What we expect
- Fluency in English
- Proficiency with Microsoft Windows, Office suite.
- Familiar with LAN technologies (e.g. Cisco CCENT or CCT Routing and Switching).
- Windows Server, AD, DHCP.
- Linux (Ubuntu, CentOS, etc.).
- Minimum 2 years work experience in IT field.
- Optimistic, proactive, team player.
Advantages
- Bachelor or above degree in computer science or information technology.
- Familiar with
- WAN technologies (e.g. Cisco CCNA or Huawei HCIA Routing and Switching).
- IT infrastructure, such as server room, cabling, UPS.
- ITIL (e.g. ITIL certificate) and/or ITSM tools.
- Video conferencing systems, AV-equipment.
- Building access control / CCTV.
- Project Management methodologies.