Endeavour Recruitment have an exciting opportunity for a motivated individual to join our leading client as a Helpdesk Administrator for a 6 month contract.
The role will be hybrid – Location: Milton Keynes
The Helpdesk Administrator role will suit contractors looking for full or part-time roles.
The selected Helpdesk Administrator will deliver the following tasks:
- Provide a complete customer support function for incoming enquiries.
- Log, locate and close calls, and where applicable assist customers with user and technical problems.
- Liaise with engineers to enable the optimum field service provision.
- Deal with workshop repairs and returns in accordance with company guidelines
Required skills and experience:
- Excellent customer service experience, particularly over the telephone
- Experience of working in a similar IT related field
- Experience of working on customer web applications
- Knowledge of Excel
Get in touch for further details or send us your application ASAP!