Junior Problem Management Analyst required to join a Large International Client based in Brussels, Belgium.

As the Problem Management Analyst your will be required to attend and resolve problems, incidents and track unresolved issues.

Key Responsibilities:

•  Attend meetings to present and review progress on key problems.
• Use trend, root cause and data mining techniques to proactively and reactively investigate problems, establish common trends that may cause a fault to arise and establish trends for SLA breaches.
• Assist with the handling of major incidents and identifying the root causes.
• Work with the technical team to actively prevent the reoccurrence of problems across multiple systems.
• Deal the third line support groups, including specialist support groups and external suppliers.

Skills and Experience:

•  Strong analytical and questioning skills.
• Strong matrix management skills are required to coordinate and drive the resources required to resolve problems.
• Stakeholder Management & Communication – able to identify, manage and communicate effectively with all stakeholders.
• Ability to listen actively and express ideas and facts in a clear and confident manner both verbally and non-verbally. This includes reporting, presentation skills, meeting management and facilitation.
• An ability to assimilate and interpret technical information, and to present this information to any audience, be it technical or not, in a way that can be understood.
• Use own initiative, work well under pressure, across multiple problem investigations.
• Strong analytical skills with a clear and logical approach to problem solving.

Education, Qualifications:

• Bachelor Degree in Computer Sciences or similar experience.
• Minimum 2 years’ experience in a similar role.
• Microsoft certified IT professional windows 7.
• Certifications Windows Server 2008 or higher is a plus.
• ITIL v3 Foundations certified is a plus.
• Strong affinity with IT evolutions.

Please get in touch for further details on this excellent contract opportunity with a Global company in the Healthcare Sector.

Endeavour Recruitment has a fantastic opportunity for an experienced ETL consultant with experience in Talend to join a large Financial Services client on an initial 12 month contract.

Our client is looking for an experienced ETL consultant with Talend experience to join their team working in a dynamic environment.

Additional skills required : Oracle / PL/SQL

What’s in it for you?

•             Opportunity to work within an exciting and innovative environment

•             Chance to live and work in the heart of Brussels

If you are an experienced ETL Developer  with a passion for technology looking for a new and exciting opportunity, then please do not hesitate to apply!

Endeavour Recruitment has a fantastic opportunity for an experienced ETL consultant with experience in Talend to join a large Financial Services client on an initial 12 month contract.

Our client is looking for an experienced ETL consultant with Talend experience to join their team working in a dynamic environment.

Additional skills required : Oracle / PL/SQL

What’s in it for you?

•             Opportunity to work within an exciting and innovative environment

•             Chance to live and work in the heart of Brussels

If you are an experienced ETL Developer  with a passion for technology looking for a new and exciting opportunity, then please do not hesitate to apply!